What do you need help with?


If you're having trouble using duet, check below to see the most frequent questions users have. And if you don't find your answer, please feel free to contact us and we'll help sort out any issue.

Trust This Computer?

Does your Mac ask you to trust this computer on every connection? This issue is caused by Apple's trust this computer bug. Apple's suggested fix is to restart your Mac and try again. More info about about the bug from Apple's support:http://support.apple.com/en-us/HT202778

Many applications (including iTunes and XCode) are affected by this bug :(

Do You Have The Latest Mac App?

Please make sure you have the latest Mac App from http://duetdisplay.com/mac

Connection Timeout

Sometimes duet can't connect the first time, but unplugging and then replugging the USB should work.

Was this article helpful?

  • Contact Us